Transitioning from the structured teamwork of sports into an Operations Assistant role lets former athletes apply their organizational skills, attention to detail, and resilience to support efficient business operations. As an Operations Assistant, you will handle administrative tasks, coordinate logistics, and assist with process improvements. Your ability to perform under pressure, communicate clearly, and collaborate effectively equips you to keep workflows running smoothly and help teams achieve their goals.
What is an Operations Assistant?
An Operations Assistant provides crucial support to operational teams by managing day-to-day tasks that ensure processes and projects stay on track. You handle scheduling, data entry, procurement, inventory checks, and reporting. You liaise with vendors, colleagues, and external partners to coordinate deliveries, travel arrangements, and meeting logistics. Your role acts as a central hub, ensuring information flows accurately and tasks are completed on time.
Degrees needed to become an Operations Assistant
While specific degrees may not always be mandatory, employers often look for a bachelor’s degree in:
- Business Administration or Management – Foundations in operations, organization, and workflow optimization.
- Logistics or Supply Chain Management – Understanding of procurement, inventory control, and distribution.
- Finance or Accounting – Basic skills in budgeting, expense tracking, and financial reporting.
- Hospitality or Event Management – Useful for roles involving travel and meeting coordination.
Associate degrees or relevant certifications in office administration, project coordination, or software applications can also enhance your candidacy.
Training paths for an Operations Assistant
To build your operational toolkit, consider:
- Administrative Professional Certification (CAP) – Covers office systems, communication, and project support.
- Project Management Fundamentals – Introductory courses on planning, scheduling, and resource allocation.
- ERP or CRM System Training – Proficiency in platforms like SAP, Oracle, Salesforce, or Microsoft Dynamics.
- Excel and Data Analysis Workshops – Techniques for spreadsheet management, reporting, and basic analytics.
- Logistics and Procurement Courses – Understanding purchase orders, supplier relationships, and inventory techniques.
- Communication and Customer Service – Workshops on email etiquette, stakeholder management, and conflict resolution.
Daily tasks of an Operations Assistant
- Maintaining schedules and calendars for meetings, travel, and project deadlines.
- Preparing and distributing reports, presentations, and operational documentation.
- Coordinating procurement and tracking orders, stock levels, and supplies.
- Handling travel arrangements — booking flights, accommodations, and transport logistics.
- Processing invoices, expense reports, and purchase requisitions.
- Updating databases and CRM/ERP systems with accurate data entries.
- Liaising with vendors, service providers, and internal teams to resolve issues.
- Assisting with event setup, office moves, or equipment maintenance as needed.
- Monitoring operational KPIs and flagging discrepancies for supervisor review.
What working as an Operations Assistant looks like
You’ll split time between desk work — data entry, email coordination, and document preparation — and active collaboration — meeting with vendors, arranging logistics, and supporting team projects. Typical hours are standard business days, with occasional flexibility for urgent tasks or events. You’ll work closely under an Operations Manager or team lead, providing essential support to keep operations efficient.
Skills and qualities for an Operations Assistant
- Organization – Managing multiple tasks, deadlines, and details without error.
- Communication – Clear, professional interactions via email, phone, and in person.
- Attention to Detail – Ensuring accuracy in data entry, reports, and logistics.
- Problem Solving – Addressing scheduling conflicts, supply issues, and last-minute changes.
- Technical Proficiency – Comfort with office software, ERPs, and reporting tools.
- Teamwork – Collaborating effectively with colleagues and external partners.
- Time Management – Prioritizing tasks to meet deadlines and support team goals.
- Flexibility – Adapting to evolving priorities and urgent requests.
Salary of an Operations Assistant
- United States: $40,000–$55,000 per year.
- United Kingdom: £22,000–£30,000 annually.
- France: €25,000–€35,000 per year.
- Australia: AUD 50,000–AUD 65,000 annually.
Work environment
Operations Assistants work in offices, warehouses, or corporate headquarters. You’ll use standard office equipment, scheduling software, and communication platforms. Hybrid work models are common, but on-site presence is often required for vendor coordination and logistical tasks.
Career progression
- Senior Operations Assistant – Handling more complex projects and mentoring newcomers.
- Operations Coordinator – Taking on broader logistical and project responsibilities.
- Project Administrator – Supporting larger-scale or cross-functional project teams.
- Operations Analyst – Focusing more on data analysis and process improvement.
- Operations Manager – Leading a team and overseeing end-to-end operational functions.
Companies hiring Operations Assistants
- Logistics and distribution firms like DHL, FedEx, and UPS
- Manufacturing companies such as General Electric and Toyota
- Technology companies including Google, Amazon, and Microsoft
- Retail chains like Walmart, Tesco, and Carrefour
- Professional services firms such as Deloitte and Accenture
- Hospitality groups including Marriott and Hilton